Shipping Policy

Processing Time

Most of our bespoke products are handmade and made to order, please allow 7-10 working days (Monday to Friday) to process your order.

You will receive an email notifying you of dispatch, once your package has been sent.

Shipping

All orders are shipped via Royal Mail.

UK customers spending over £70 will qualify for FREE Delivery, ship via Royal Mail Tracked 48.

United Kingdom

• £4.25 Royal Mail Tracked 48 (1-2 working days from dispatch)

• £5 Royal Mail Tracked 24 (1 working day from dispatch)

International

We ship all international orders via Royal Mail’s International Tracked service. Please note that import duties or taxes may be applied when your package arrives in your country. You are responsible for covering these charges to clear your package through local customs. For more information, please contact your local customs office.

We offer international delivery from £8.00, depending on your location. Shipping charges for your order will be calculated and displayed at checkout. 

If your location is not displayed at checkout, please contact us via email at hello@oleole.hk to get the shipping fee details.