Shipping Policy
Processing Time
Most of our bespoke products are handmade and made to order, please allow 7-10 working days (Monday to Friday) to process your order.
You will receive an email notifying you of dispatch, once your package has been sent.
Shipping
All orders are shipped via DPD or Royal Mail.
UK customers spending over £50 will qualify for FREE Delivery, ship via Royal Mail Tracked 48.
International customers spending over £100 will qualify for FREE Delivery, ship via DPD or Royal Mail International Tracked.
United Kingdom
• £4.25 Royal Mail Tracked 48 (1-2 working days from dispatch)
• £5 Royal Mail Tracked 24 (1 working day from dispatch)
International
We offer international delivery from £8.00, depending on your location. Enjoy FREE international shipping on orders over £100! Shipping charges will be calculated and displayed at checkout.
All international orders are shipped via DPD or Royal Mail’s International Tracked service. Please note that import duties or taxes may apply when your package arrives in your country. You are responsible for covering these charges to clear customs. For more information, please contact your local customs office.
If your location is not displayed at checkout, please contact us via email at hello@oleole.hk to get the shipping fee details.